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Smarter Supply, Happier Customers – Mobily

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The challenge

Mobily, one of the region’s leading telecom providers, faced a familiar yet critical challenge: keeping shelves stocked and customers satisfied in a fast-moving, data-driven market. With shifting demand patterns and unpredictable sales cycles, traditional forecasting methods often led to overstock or empty shelves. 

The stakes were high, every missed sale or surplus inventory meant lost revenue and reduced customer trust. Mobily needed a smarter way to match supply with real-time market demand, ensuring products were always available where customers wanted them. 

The company sought a solution that could instantly track demand, guide sales teams on where to focus, and optimize inventory distribution; all without unnecessary waste or delays. 

Solutions

  • Real-time demand tracking with AI precision 
  • Smart inventory allocation across all retail points 
  • Guided sales team interventions for impact
  • Enhanced product availability and customer experience 

Netgene partnered with Mobily to deploy an advanced, AI-powered monitoring platform. This tool delivered instant insights into demand fluctuations, allowing Mobily to respond to market changes as they happened; not after the fact. 

The solution empowered sales teams with actionable data, improved inventory flow, and ensured that products reached the right shelves at the right time. As a result, Mobily moved from reactive guesswork to proactive, data-driven decision-making.Adam Peterson 

Key Outcomes

Netgene’s smart supply and demand optimization delivered measurable results for Mobily, transforming their retail operations and elevating customer satisfaction. 

  • 99%+ Demand Tracking Accuracy: Real-time AI monitoring 
  • Optimized Inventory Distribution: Reduced waste, improved efficiency 
  • Sales Intervention Success: Strategic, data-led focus 
  • Higher Customer Satisfaction: Products always available, everywhere

Mobily now leads with market intelligence, ready for whatever comes next. 

Improvement in inventory fulfillment speed
0 %
Satisfaction score from post-project client survey
0 %

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