Welcome to Netgene!
These Terms & Conditions outline how you can use our website and services. By exploring our platform, you agree to follow these guidelines, which are designed to protect your rights and set clear expectations.
When you access or use our services, you (“the User”) accept these Terms & Conditions. If you don’t agree with any part of them, please refrain from using our services.
Netgene reserves the right to update these Terms & Conditions at any time. Any changes take effect as soon as they are posted. By continuing to use our services after updates, you accept the new terms.
Key Definitions
- Netgene: Refers to Netgene Technology Solutions, a company registered in Dubai, UAE.
- Services: Includes our website (netgene.ae), software, applications, consulting, and any related offerings from Netgene.
- User/You: Any individual or organization accessing or using our services.
- Content: All text, images, graphics, videos, software, and information available through our services.
- Intellectual Property: All rights related to patents, copyrights, trademarks, trade secrets, and proprietary information.
Using Our Website & Services
Eligibility:
You must be at least 18 years old and legally able to enter into agreements to use our services. By using Netgene, you confirm you meet these requirements.
Acceptable Use:
- Violate any laws or regulations in the UAE or elsewhere.
- Interfere with or disrupt our services or networks.
- Attempt unauthorized access to any part of our platform or systems.
- Use bots, scrapers, or automated tools without our permission.
- Share or upload harmful, offensive, or illegal content.
- Impersonate others or misrepresent your identity.
User Accounts:
Some features may require you to create an account. You’re responsible for keeping your login details safe and for all activity under your account. Please notify Netgene immediately if you suspect unauthorized use.
Service Changes:
Netgene may update, modify, or discontinue any part of the services at any time without notice. We are not liable for any changes or interruptions.
Intellectual Property
- All intellectual property rights in our services and content belong to Netgene or our partners.
- You may not copy, modify, distribute, or use our content without written permission.
- The Netgene name and logo are registered trademarks and may not be used without consent.
Payment Terms (If Applicable)
- Fees for specific services will be detailed in a separate agreement or order.
- Accepted payment methods include [e.g., bank transfer, credit card].
- Payments are due [e.g., monthly, annually] as stated on your invoice.
- Late payments may incur a fee and could result in suspension or termination of your access.
- All fees exclude applicable taxes, which will be added to your invoice.
- Refunds: [State your policy, e.g., “All sales are final and non-refundable”]
Confidentiality
Disclaimer
Our services are provided “as is” and “as available.” Netgene makes no guarantees, express or implied, about the reliability, availability, or accuracy of our services. We do not guarantee that our services will be error-free, uninterrupted, or completely secure.
Limitation of Liability
To the fullest extent allowed by law, Netgene is not responsible for any indirect, special, or unexpected losses, including lost profits, data, or business opportunities, resulting from your use of our services.
This includes issues like unauthorized access, service interruptions, viruses, or any errors in our content. Even if we’ve been informed that such damages could happen, our liability is always limited to the amount you paid Netgene for our services, if any.
Indemnification
By using Netgene’s services, you agree to protect, defend, and hold harmless regarding Netgene and its team from any claims, losses, or expenses (including legal fees) that result from your use of our services, your breach of these terms, or your violation of anyone’s rights.
Termination
You can stop using Netgene’s services at any time; just discontinue your access.
We reserve the right to suspend or end your access to our services at any time, with or without cause or notice, especially if we believe you’ve violated these terms.
Once your access ends, your right to use our services stops immediately. Netgene may also delete your account data.
These terms are governed by the laws of the United Arab Emirates. If a dispute arises, we’ll first try to resolve it together through friendly discussion. If that doesn’t work, the matter will go to binding arbitration in Dubai, UAE, in English. The arbitrator’s decision will be final.
If any part of these terms is found to be invalid or unenforceable, the rest of the terms will still apply.
Netgene is not liable for any delay or failure to perform due to events beyond our reasonable control, such as natural disasters, wars, strikes, or disruptions in supply or communication.
If you have questions about these Terms & Conditions, we’re here to help.
Please contact us at [info@netgene.tech].